Shipping Policy

Our Delivery Locations

  • Free shipping is available to the contiguous USA, excluding Alaska and Hawaii, for all e-bikes featured in our online store.
  • We also offer shipping to Europe, the United Kingdom, Canada, and Australia.

Our Shipping Options

1- All E-bikes excluding Talaria and Sur-Ron bikes

  • Free shipping is available to the contiguous USA, excluding Alaska and Hawaii.
  • It takes around 5 to 14 business days for the order to be delivered. There can be delays beyond our control such as postal service delays. 
  • All prices including shipping fees + taxes.
  • Note: For orders to be eligible for shipping to Hawaii or Alaska, they must meet certain minimum quantities: either 5 units of the (SUR-RON LBX, or Talaria R MX4) or a combination of 2 units of the SURON ULTRA BEE and 1 unit of the (SUR-RON LBX, or Talaria R MX4), Just contact us if you have any question

 2- Talaria and Sur-Ron Bikes:

  • In order to offer you the greatest cost savings, we’ve opted to ship (Talaria and Sur-Ron bikes) directly from their respective official distributors in China to your location. While this method may require up to 40 business days for delivery, it will result in significant cost reductions, as we bypass additional storage and handling expenses. Please note that our shipments from China usually arrive within 5 to 7 weeks, although occasional delays stemming from external factors inherent in sea shipping may occur. Rest assured, such instances are infrequent, with only a 3% likelihood of occurrence.
  • All prices including shipping fees + taxes 
  • Important Announcement for Clients in the Eastern United States (Talaria and Sur-Ron bikes): “Panama Canal is facing unprecedented environmental issues, causing delays for ships attempting to pass through the canal to the eastern ports of the United States. Consequently, all customer orders from the eastern United States may experience additional delays, potentially extending up to two weeks. Additionally, conflicts in the Red Sea have disrupted maritime voyages heading to the U.S. East Coast via the Red Sea and the Mediterranean. However, customer orders from other states are proceeding well and are being delivered on time. We apologize for these circumstances which are beyond our control.”

3- Spare Parts and Replacements (From China)

  • Express shipping: Delivery time is 9 to 14 business days, and the prices don’t include taxes.
  • Free shipping: Delivery time is 5 to 7 weeks, and the prices include taxes.

All E-Bikes, Spare Parts and Replacements

  • Regions Served: We provide sea shipping to Europe, the United Kingdom, Canada, and Australia. 
  • Delivery time ranges from 15 to 45 business days, contingent on your specific country. 
  • Shipping charges are determined by your ZIP code. 
  • All listed prices include applicable taxes.

If you have any questions or concerns, please contact us (